Contact SEEKABOO Support
For app questions, technical issues, privacy questions, or general feedback, email us at:
When contacting support, it helps to include your device model, iOS version, and a brief description of what happened.
Common Troubleshooting Steps
- Make sure your device has an active internet connection when opening new content.
- Close and reopen SEEKABOO.
- Check that you are using the latest version of the app from the App Store.
- Restart your device if content does not load as expected.
Purchases and Billing
SEEKABOO purchases are processed by Apple through the App Store. We do not receive or store your payment information.
For refunds, purchase history, or billing issues, please use Apple’s App Store support options from the device or Apple account used for the purchase.
Privacy
SEEKABOO is designed to collect no personal information from children or parents. The app has no ads, no third-party tracking, and no in-app analytics.
You can read the full SEEKABOO Privacy Policy.